Privacy Policy

Introduction

Upsilex Vorthyx ("we," "us," or "our") operates the website innovationpulseflow.sbs and provides stress management and wellness services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information You Provide

Information Collected Automatically

How We Use Your Information

We process your personal information for various purposes based on our legitimate business interests, your consent, or to fulfill a contract with you. Our primary uses include:

1. Providing and maintaining our stress management services and platform functionality
2. Processing payments and managing your account securely
3. Communicating with you about services, updates, and educational content
4. Personalizing your experience and improving our wellness programs
5. Conducting research to enhance stress management techniques and methodologies
6. Ensuring platform security and preventing unauthorized access
7. Complying with legal obligations under Indian data protection laws

Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These providers include payment processors, cloud hosting services, email delivery platforms, and analytics providers. All service providers are contractually bound to protect your information and use it only for specified purposes.

Legal Requirements

Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

Data Security Measures

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

Your Rights and Choices

Under applicable Indian data protection laws and our commitment to privacy, you have several rights regarding your personal information:

Access and Correction

You have the right to access the personal information we hold about you and request correction of any inaccurate or incomplete data. You can update most information directly through your account settings or by contacting our support team.

Data Portability

Upon request, we can provide you with a copy of your personal information in a structured, commonly used, and machine-readable format. This allows you to transfer your data to another service provider if you choose.

Deletion Requests

You may request deletion of your personal information, subject to certain legal and legitimate business requirements. We will honor deletion requests within 30 days unless we have a legal obligation to retain certain information.

Cookie Policy

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our services.

Types of Cookies We Use

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention practices are guided by the following principles:

International Data Transfers

Your personal information may be transferred to and processed in countries other than India, including countries that may not have the same data protection laws as India. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data.

These safeguards may include data processing agreements with standard contractual clauses approved by relevant authorities, certification schemes, or other legal mechanisms that provide adequate protection for your personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers promptly.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy and provide notice of significant changes through our website or direct communication.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes to this Privacy Policy will constitute your acceptance of such changes.